Services, Products & Travel Insurance

In addition to bringing you the best deals on international and local flights, Travelstart also offers a range of products and services to assist you with your travelling needs. For just a few hundred rand more purchase travel insurance or a rebookable flight for a free date change with your flights. From Visa denied policies to premium service packages and mobile booking apps, we have it all. Browse our list of services below to find out more.

Medical Cancellation Protection

The Medical Cancellation Protection product allows you to cancel a flight and get a full refund of airfare and taxes in the event of sudden illness, hospitalisation or death of yourself or a close relative prior to departure.

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Rebookable Flight Upgrade

With the Rebookable Flight Upgrade, all passengers in a booking can make one date change to a flight without paying additional airline penalty fees. To make your travel more flexible, the date change may be requested up to 24 hours prior to departure.

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Airline Liquidation Protection

With this policy, Travelstart offers travellers a full refund of airfare & taxes should the airline you’re travelling with be liquidated prior to departure.

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Delayed and Lost Baggage Protection

Track and expedite the return of your delayed or lost baggage after landing. If your luggage is not returned after 96 hours of landing, our partner Blue Ribbon Bags will pay you USD1000 per bag, guaranteed.

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Visa Denied Service

Purchasing the Visa Denied policy allows you to claim back the cost of your flight ticket (purchased from Travelstart), in the case your visa application is rejected by an Embassy. This product is only available if your departure date is more than 14 days from the day you make your booking.

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International Travel Insurance

Travelstart offers comprehensive travel insurance for journeys to and from Nigeria and passengers up to the age of 70. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Domestic Baggage Insurance

This Policy covers domestic travellers for loss and theft of personal baggage, trip interruptions and delays. Insurance is offered by Travelstart and underwritten by a reputable insurance company.

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Premium Service Package

Booking the premium service package entitles you to dedicated help with securing all your flight specifications. Travelstart assists with meals, seating arrangements, special luggage & sports equipment transport, online check-in, travelling with children and frequent flyer programmes.

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Mobile Apps

At Travelstart we thrive on innovation and aim to make your booking process as simple as possible on all platforms. Thus the creation of our mobile booking apps to assist you in purchasing flights from your preferred platform. Introducing Flapp, which allows you to conveniently book flights on your Smartphone (both IOS and android versions of the app is now available).

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Airline Ratings and Reviews

We have launched an airline review system to help you rate, compliment and complain about airlines you have had the pleasure of interacting with. From this platform you have the ability to rate airlines on the following fundamentals: check-in & boarding process, in-flight service, dining options, in-flight entertainment, washroom cleanliness & comfort.

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Newsletter subscription

Get instant notifications straight to your inbox on the latest offers from travelstart.com.ng. Flight ticket promotions, holiday packages, competitions and much more.

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