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International Flights from Nigeria Post Lockdown

Preparing for a trip? Here is a travel checklist of the essential information you need to know, including travel requirements, COVID-19 PCR tests and which airlines are flying. Start planning your next international flight from and to Nigeria.

Pre-boarding

Book an appointment for your COVID-19 test.

Passengers must present a negative PCR COVID-19 test in their departure country prior to boarding.

The PCR test must be within 96 hours before departure. Test results done more than 4 days before departure are NOT valid.

Passengers must show a pre-departure permit to fly/ QR code generated from the Nigeria International Travel Portal indicating proof of payment for the post-arrival COVID-19 PCR test.

Passengers (including diplomats and children less than 10 years old) must fill out the National Health Declaration Form online and present it on arrival.

On arrival, passengers must self-isolate for 7 days.

Passengers are allowed to exit self-isolation on day 8, provided they have a negative COVID-19 test result.

On arrival

Passengers are required to:

  • Wear face masks
  • Adhere to 1.5 metres physical distancing at the baggage claim areas; in Lagos this may be 1 metre
  • Undergo temperature screening and abide by all entry protocols as stipulated by NCDC and guided by Port Health Officers
  • Wash or sanitize their hands as often as possible

Each passenger must be picked up from the car park, not in front of the airport

Trolleys will be FREE at the airports in Lagos and Abuja.

Passengers should NOT loiter in the airport

  • If additional help is needed by anyone who is physically challenged, pregnant, nursing or elderly, FAAN Protocol Services can help on request.

Learn more about the entry protocols on the Nigeria International Travel Portal.

Arrival requirements for UK and South Africa passengers to Nigeria:

Effective from Monday, 28 December 2020, all passengers flying from the UK and South Africa with Nigeria as their final destination are subject to the following protocols:

Passengers must present the following TWO documents before boarding their flight:

  1. Pre-departure permit to fly/ QR code generated from the Nigeria International Travel Portal indicating proof of payment for the post-arrival COVID-19 PCR test
  2. Documentary evidence of a negative COVID-19 PCR test result done within 96 hours (4 days) of boarding. Tests must be conducted at a verifiable health facility.

On arrival in Nigeria, passengers will be received and processed separately by Public Health authorities.

All passengers will be required to self-isolate for 7 days after arrival followed by a COVID-19 PCR test.

Passengers who arrive with a negative COVID-19 PCR test result may exit isolation on day 8. Those displaying a positive test result will be referred for isolation and further management.

A dedicated register of passengers arriving from the UK and South Africa will be opened for enhanced surveillance and active enforcement of these protocols.

Failure to comply with these rules will result in customers being denied boarding.

Requirements for travellers transiting through France or the Netherlands:

From 1 January 2021, citizens of Nigeria, Ghana and 20 other countries who hold a British visa, long-stay visa or a residence permit issued by the British authorities will need to be in possession of an airport transit visa (ATV) if they transit through France and/or the Netherlands.

Travellers who are exempt from needing an ATV to transit through France and/or the Netherlands:

If you hold a visa or residence permit from Canada, Japan, the USA or any European countries (in addition to a UK visa/residence permit)

If you are travelling on KLM and are a Nigerian National, you do not need an ATV until 1 February 2021. The Dutch Minister of Justice and Security has waived the requirement for transit at Schiphol Airport for Nigerian nationals (only) with a valid UK visa or residence permit until 1 February 2021.

How to apply for an airport transit visa (ATV):

Please note that Travelstart does not help or process visa applications.

In addition to the normal travel documents, passengers may be subject to additional requirements based on the airline, transit airport or final destination. Passengers could be required to:

Have a negative COVID-19 PCR test based on:

  • the airline you are flying with
  • the country you are flying to
  • the country you may be transiting through to your final destination

Passengers may be required to take a second COVID-19 test in the transit airport or at the final destination

Passengers travelling with pets must get clearance from the Nigerian Agricultural Quarantine Services

Face masks must be worn at the airport and on the plane

Effective 21 February, all passengers arriving in Canada must:

  • Quarantine for 14 days if they do not have COVID-19 symptoms
  • Isolate for 14 days if they have symptoms of COVID-19 or if they know they have COVID-19
  • Comply with mandatory quarantine or isolation requirements – failure to comply will result in fines, penalties or imprisonment
  • Passengers are not excluded from quarantine, even if they have:
    • tested negative for COVID-19
    • been vaccinated for COVID-19
    • recovered from COVID-19
  • Towards the end of quarantine, passengers will be required to take another COVID-19 test and will be required to stay in their place of quarantine until they receive a negative test result.
  • Any traveller who begins to show symptoms during their quarantine, are exposed to another traveller with symptoms, or test positive for COVID-19, must begin an additional 14 days of isolation.

All passengers flying to China must on Ethiopian Airlines should note that:

  • Effective 8 November 2020, all passengers must have a compulsory layover in Addis Ababa
  • Passengers should have both nucleic acid and IgM antibody test 48 hours before boarding the flight
  • Passengers must have a negative COVID-19 certificate
  • Passengers will have an additional COVID-19 test done in Addis Ababa upon transit. This test will be paid for by Ethiopian Airlines
  • Both test results upon departure and in transit will be authenticated by Chinese consulate/Embassy in the country of test (Green Health codes with "HS" mark or Certificates of negative results)
  • All previously issued tickets have to be exchanged to be rebooked with an overnight connection in Addis Ababa
  • Both testing fee and overnight accommodation at Addis Ababa will be covered by Ethiopian Airlines

  • Passengers departing or arriving in Abidjan must have a negative PCR test result dated no more than 7 days from the date of collection.
  • Passengers flying to Côte d'Ivoire who have taken the COVID-19 test will only have to pay the declaration fee which costs 2,000 FCFA / NGN 1376,89 / USD3,57. Only passengers departing from Abidjan will pay the sum of 50,000 FCFA / NGN34422,17 / USD89,36 of which 48,000 FCFA / NGN33045 / USD85,79, 28for the COVID-19 test (RT-PCR screening test) and 2,000 FCFA (attestation of declaration) for the declaration. Payment will be made via the online platform.
  • All departing, arriving and transit passengers must complete the travel declaration form available online, print it and present it at check-in.
  • All passengers will undergo temperature screening.
  • If the temperature is above 38 degrees, the passenger will be tested and put in quarantine while waiting for the test results.
  • If the test result is negative, the passenger will have to self-quarantine for 14 days under the supervision of the health authorities.
  • If the test result is positive, the passenger will be taken to the Infectious Disease Department.
  • It is recommended that passengers who wish to obtain their PCR test result within 48 hours go before 10:00 a.m. GMT to the approved sampling centres.
  • For passengers departing from Abidjan, the PCR certificates considered as valid are only those delivered by approved sampling centres of the Ministry of Health and Public Hygiene. Among them are:
    • Cocody Saint Jean center
    • Marcory centre
    • The Yopougon BAE center
    • Treichville centre (Infectious Diseases Service)
    • Plateau center, Sorbonne

  • To enter or transit through Germany, passengers must have a negative COVID-19 PCR test not older than 48 hours before departure
  • The negative COVID-19 PCR test must be from a Nigerian Government accredited laboratory
  • B1/B2 tourist visa holders to USA cannot travel with Lufthansa due to US entry restrictions

  • All passengers arriving in Ghana will undergo temperature screening.
  • Passengers may not display any symptoms of COVID-19, including body temperatures exceeding 38°C.
  • Passengers must present a negative PCR test taken within 72 hours prior to their scheduled departing flight to Accra.
  • Payment can be made using cards and the cost is US$150 / GHS 900 / NGN57780,00. Ghanaians and Ecowas Citizens pay $50. Payment MUST be made online and proof of payment (receipt) shown before boarding.
  • Children between the ages of 5-12 years are required to pay for testing.
  • More details here

List of accredited laboratories in Ghana here

  • Passengers must present a negative PCR test taken within the 72 hours prior to the scheduled departure of the first flight.
  • Arriving passengers will be required to register for monitoring via USSD and Mobile App. Learn more here.

  • All passengers arriving from Nigeria are required to have taken a COVID-19 PCR test with a negative result within 120 hours before the flight and the document must be submitted to the officials at the entry to the Turkish Republic of Northern Cyprus (TRNC). Passengers are subject to a 14-day quarantine.
  • Passengers who do not present a negative PCR test result to the officials at the entry or passengers with PCR test results obtained within 120 hours before the date of travel are not allowed to enter the Turkish Republic of Northern Cyprus.
  • Children between 0-5 years of age (including 5) are not required to submit a PCR test result.
  • PCR tests must be in Turkish or English.
  • Please note that passengers departing from Turkey should have a print out version of the QR-coded PCR test result document with them at Ercan Airport and they should submit this document to the health workers upon arrival.

Student passengers travelling to Turkish Republic of Northern Cyprus to register at their universities need the following for entry:

  • Original High School diploma
  • Original acceptance letter by the university
  • Paid tuition receipt
  • Round trip ticket
  • Negative PCR test 120 hours before flight. Nigerians are subjected to a mandatory 14 day quarantine.

PCR test and 14-day quarantine fee = TRY 4,110 / NGN187130,93 / USD485,80

Entry into Qatar is currently only allowed for:

  • Qatari nationals
  • The children and spouses of Qatari citizens
  • Permanent resident permit holders
  • Regular resident permit holders, subject to re-entry approval

For details about the process for returning to the State of Qatar, details of the countries designated as low-risk, and quarantine measures in place, visit the Ministry of Public Health website or Qatar Portal website.

Rwanda A negative COVID-19 test result is required for all passengers arriving, transiting or departing from Rwanda. The only accepted test is a SARS-CoV 2 Real Time Polymerase Chain Reaction (RT-PCR) performed within 120 hours of departure time. Other tests, such as Rapid Diagnostics Test (RDTs), are not accepted.


Please note that as of 28 December 2020, all passengers arriving from Nigeria are required to present a COVID-19 PCR test with a negative result taken within 72 hours before the flight. Any passengers who do not submit a negative PCR test beforehand will not be admitted to the flight.The procedure will continue until 1 March 2021.


Effective 4 February 2021, the Nigerian Government via the Presidential Task Force has temporarily suspended Emirates for 72 hours from operating flights departing from Nigeria. Emirates is only allowed to fly passengers into Nigeria.

See the Emirates table below for more information.

Country UAE Resident Tourist Transit
Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, China, Denmark, Estonia, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Italy, Japan, Kazakhstan, Kyrgyzstan, Kuwait, Latvia, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives Islands, Mauritius, Netherlands, New Zealand, Nigeria, Norway, Oman, Poland, Portugal, Saudi Arabia, Serbia, Seychelles, Singapore, Somalia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States (New York, Washington DC, Boston, Chicago, Seattle) Passengers are required to present a negative COVID-19 PCR test certificate that is valid for 96hrs from the date of the test before departure OR Take the COVID-19 PCR test on arrival in Dubai Passengers are required to present a negative COVID-19 PCR test certificate that is valid for 96hrs from the date of the test before departure except for passengers coming from the UK and Germany who have the option to take a COVID-19 PCR test on arrival in Dubai A COVID-19 PCR test certificate is not required unless required by the destination country
Afghanistan, Angola, Argentina, Bangladesh, Cambodia, Chile, Côte d'ivoire, Croatia, Cyprus, Czech Republic, Djibouti, Egypt, Eritrea, Ethiopia, Georgia, Ghana, Greece, Guinea, Hungary, India, Iran, Iraq, Israel, Jordan, Kenya, Lebanon, Malta, Moldova, Montenegro, Morocco, Myanmar, Nepal, Pakistan, Philippines, Romania, Russia, Rwanda, Senegal, Slovakia, Somaliland, South Sudan, Sudan, Syria, Tajikistan, Tanzania, Tunisia, Turkmenistan, Uganda, Ukraine, United States (California, Florida, Texas), Uzbekistan, Vietnam, Zambia, Zimbabwe Two PCR tests are mandatory. The first PCR test must be taken before departure with a validity of 96hrs from the date of test. The second PCR test must be taken on arrival in Dubai A PCR test that is valid for 96hrs from the date of test is mandatory as well as any requirements for final the destination
  • If you are taking a PCR test before departure, you must bring an official printed certificate in English or Arabic to check in – SMS and digital certificates will not be accepted.

COVID‑19 testing laboratories:

  • The UAE government has specified designated laboratories. You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID‑19 PCR test.
  • If you are flying from India, Pakistan or Bangladesh, you must get your certificate from one of the labs listed in the designated laboratories document to be accepted on the flight.

At check‑in

  • All passengers travelling to Dubai, including passengers with a connecting flight, must complete this health declaration form and give it to the staff at check‑in. You can download it now and bring it to the airport with you, or you can complete it at check‑in.

During the flight

  • If Dubai is your final destination, you will need to complete the quarantine undertaking form given to you on board. Give this form to the Dubai Health Authority staff on arrival.

On arrival

  • Give your quarantine undertaking form to the Dubai Health Authority staff on arrival.
  • You may need to take another COVID‑19 PCR test on arrival. If you take a test at the airport, you must remain in your hotel or residence until you receive the test result.
  • If the test result is positive, you will be required to undergo isolation and follow the Dubai Health Authority guidelines.
  • You must also download the COVID19 – DXB Smart App iOSAndroid.

Note that all passengers travelling with Emirates from Nigeria to destinations that require COVID-19 test to be done, must carry a negative COVID-19 certificate issued by an approved laboratory in order to be allowed on the flight.

Effective 15 February 2021, all passengers aged 11 years and over are required to:

  • Provide evidence of a negative COVID-19 test, taken within 3 (three) days before arriving in the UK.
  • Book and pay for a travel test package, which includes COVID-19 tests to be taken on day 2 and day 8 of quarantine.
  • Complete a Passenger Locator Form which details where each passenger will self-quarantine upon arrival, as well as your travel test package reference number.
  • Quarantine for 10 (ten) days upon arrival in the UK.
  • Learn more about the entry protocols for the UK
  • The UK resumed their second lockdown on 5 November 2020. Learn more about the national restrictions here

  • Effective 26 January 2021, all passengers aged 2 years and above, flying into the US are required to present either of the following:
    • a negative COVID-19 PCR test result (nucleic acid test) or antigen test with the sampling date not older than 3 days before departure
    • a written or electronic documentation of recovery with a sampling date of minimum 10 days or maximum 90 days before departure, including a letter from a health care provider stating you are clear to travel.
  • Passengers are not permitted to enter or transit to the USA if they have entered or transited any Schengen Area member state, the UK, Ireland, China, Iran or Brazil in the past 14 days, unless they are:
    • A national or a permanent resident of the USA
    • The spouse of a US citizen or permanent resident
    • The legal guardian of an unmarried US citizen or permanent resident under the age of 21 years
  • Passengers are advised to quarantine for 14 days on arrival in the USA

It is important to note that airlines such as British Airways and Virgin Atlantic are not permitted to enter the USA

For smooth and safe travel, it is important to note the following:

Departing From Flying To
Lagos Abuja Abidjan, Freetown, Monrovia
7 days a week Monday, Wednesday, Friday, Saturday, Sunday

See entry requirements for:

Departing From Flying To
Lagos Abuja Abidjan
7 days a week Monday, Wednesday, Thursday, Sunday

Lagos - Accra Flights

  • Passengers must not display symptoms suggestive of COVID-19, including a body temperature exceeding 38°C.
  • Passengers must possess a COVID-19 negative PCR test from an accredited laboratory in their departure country. The test should have been done not more than 72 hours before the scheduled departure time.
  • Arriving passengers will undergo temperature screening.
  • Passengers will be subjected to a mandatory COVID-19 test at the airport terminal at a cost to be carried by the passenger as indicated below:
    • Ghanaians and Ecowas Citizens - $50
    • All Other Passengers - $150
    • Payment MUST be made online and proof of payment (receipt) shown before boarding. Children between the ages of 5-12 years are required to pay for testing.

Accra - Lagos Flights

  • Passengers are required to undergo PCR tests prior to boarding. PCR tests done more than 72 hours before departure are not valid and persons will not be allowed to board. (Test validity commences from the time the sample is taken.)
  • Passengers will be required to adhere to any COVID-19 testing requirements for their destination countries.
  • Departing passengers will undergo temperature screening at the entrance of Terminal 3 Departures.
  • Only passengers and persons with business in the terminal will be allowed entry.
  • Passengers are advised to arrive at the airport at least 4 hours before the scheduled departure time.
  • All intending passengers (including diplomats and children less than 10 years old) MUST register via the Nigeria International Travel Portal and complete the online Health Declaration form.
  • Since 16 March 2021, KLM has resumed operations in Lagos.
  • Passengers who transfer in the Netherlands and continue to travel by aircraft, only need to show a negative PCR test result issued within 72 hours before arrival in Amsterdam. An additional rapid test is no longer necessary for transferring passengers.
  • All passengers 13 years old and over traveling to the Netherlands must show:
    • either a negative PCR test result issued within 24 hours before boarding (instead of 12 hours) OR,
    • a negative rapid test result issued within 24 hours before boarding (instead of 4 hours) and a negative PCR test result issued within 72 hours before arrival in Amsterdam
  • Air France continues to fly to the UK. Passengers are required to have a negative PCR test result 72 hours before departure.
  • From 7 February 2021, KLM bans flights to the UK, South Africa and South America
  • KLM accepts student visas, PR cards (parents who want to accompany students), spouses of Canadian citizens, and parents of minors (below 21 years) who live in or are students in Canada
Departing From Flying To
Lagos Abuja Lome
7 days a week Monday, Wednesday, Friday, Saturday, Sunday
Departing From Flying To
Lagos Abuja UK, Canada
7 days a week 7 days a week
  • A COVID-19 test is not required for entry into the UK, or Canada.
  • Passengers flying or transiting to the UK are required to fill in their journey and contact details form online 48 hours before arrival.
  • Flights from Abuja to London have reduced due to the recent lockdown in the UK.
  • It is important to note that airlines such as British Airways and Virgin Atlantic are not permitted to enter the USA.

See entry requirements for London

Departing From Flying To
Lagos USA
Monday, Tuesday, Wednesday, Thursday, Saturday, Sunday
  • A COVID-19 test is not required for entry into the USA.

Delta launches Voluntary Contact Tracing for travellers returning to the USA:

Delta is partnering with the Centers for Disease Control and Prevention to keep international customers informed of potential COVID-19 exposure through contact tracing. Along with their nine global airline partners, they are working with government agencies, health officials and aviation authorities to offer safer travel at every point in your journey.

Starting 15 December, Delta will become the first US airline to ask customers travelling to the USA from an international location to voluntarily provide five pieces of data to aid contact tracing and public health follow-up efforts, including:

  • Full name
  • Email address
  • Address in the USA
  • Primary phone
  • Secondary phone

Click here for full details

Departing From Flying To
Lagos Abuja Egypt, USA, UK, Dubai, China
Tuesday, Thursday, Saturday, Sunday Tuesday, Thursday, Saturday, Sunday
  • A COVID-19 test is not required for entry into Canada and the USA.
  • For entry into the UK, travellers must complete the Public Health Pax Locator form.
  • A negative PCR test is required for entry into Dubai and China.
Departing From Flying To
Lagos Abuja UK, USA, Canada, UAE (Dubai), China
Monday, Wednesday, Friday, Sunday 7 days a week
From 3 November: 7 days a week
  • Effective immediately, the suspension of passengers on Emirates flights from Nigeria (Lagos and Abuja) to Dubai has been extended until and including 10 March 2021. Previously, the temporary flight ban was up to and including 20 March 2021.
  • Passengers who have visited or transitted through Nigeria in the last 14 days are not allowed to enter the UAE. However, flights from or transiting through the UAE to Nigeria (e.g. DXB-LOS) are not affected by the suspension and will continue to operate as scheduled.
Departing From Flying To
Lagos Abuja Canada, China, UAE (Dubai)
7 days a week 7 days a week
  • Effective 19 March 2021, passenger flights from Ethiopia to the United Kingdom are temporarily suspended.
  • A COVID-19 test is not required for entry into Canada.
  • A negative PCR test is required for entry into Dubai and China.
  • Ethiopian Airlines does not require a COVID-19 test for passengers flying to the USA.
Departing From Flying To
Lagos Canada, China, UAE (Dubai)
Monday, Wednesday, Thursday, Saturday, Sunday
  • Nigerians travelling to Kenya are exempt from the mandatory 14 days of self quarantine in Kenya.
  • Nigerian travellers need an approved visa that can be acquired online.
  • Travellers must not have a body temperature above 37.5°C and must not have any symptoms of the coronavirus.
  • Travellers must have a hard copy of a negative PCR test certificate obtained within 96 hours before departure.
  • Travellers are required to submit a Travellers Health Surveillance form online.
  • Travellers must complete a Passenger Locator Form during their flight to Kenya
  • Travellers must hold a QR code showing they have completed a Travellers Health Surveillance form online prior to departure.

Flying to India on Kenya Airways?

Here is the compulsory Covid-19 requirements for passengers departing Nigeria to India:

  • All passengers must fill a self-declaration form online. This must be done at least 72 hours before departure.
  • On arrival, passengers must fill the arrival self-declaration form. Please have both soft and hard copies ready to present on arrival.
  • Passengers are advised to seek exemption from quarantine. This can be done by applying on the online portal 72 hours before departure.
  • All passengers must download the Arogya Setu app on their mobile devices.
Departing From Flying To
Lagos China, Qatar, Ercan (no students, Qatari citizens only), UK, USA)
7 days a week
  • For entry into the UK, travellers must complete the Public Health Pax Locator form.
  • A negative PCR test is required for entry into Canada, Dubai, the USA and China.

Entry into Qatar is currently only allowed for:

  • Qatari nationals
  • The children and spouses of Qatari citizens
  • Permanent resident permit holders
  • Regular resident permit holders, subject to re-entry approval

For details about the process for returning to the State of Qatar, details of the countries designated as low-risk, and quarantine measures in place, visit the Ministry of Public Health website or Qatar Portal website.

  • Flying Qatar Airways? Your COVID-19 test must be done in one of the laboratories they approve of in Nigeria. Qatar Airways requires a mandatory negative test result 96 hours prior to the departure of the flights from Lagos. The laboratories are:
    • SynLab
    • Medbury Medical Services
    • 54gene
    • Lancent Labs
    • Clina Biologix Medical Services
    • Vcare Diagnostics Ltd
Departing From Flying To
Lagos Abuja Accra, Brussels, Dar es Salaam, Dubai, Entebbe, Guangzhou, Harare, Kamembe, Kigali, Kilimanjaro, Kinshasa, Johannesburg, London, Lusaka, Nairobi
Wednesday, Friday, Sunday Monday, Wednesday, Sunday
  • Passengers arriving or transiting Rwanda must fill the passenger locator form and upload their Covid-19 test result on the portal before arrival
  • The Covid-19 test must be PCR. ALl other types will not be accepted
  • A negative PCR test is required for entry into the UK, Ghana and Dubai.
Departing From Flying To
Lagos Abuja Turkey, USA, UK, UAE (Dubai)
7 days a week 7 days a week
  • Check-in counter opens at 3:30 pm and closes 2hrs before flight departure. No time extension will be allowed so be sure to adhere to the time in order to avoid a no-show.
  • A COVID-19 test required is not required for entry into the USA.
  • A negative PCR test is required for entry into the UK and Dubai.
  • Flights to Saudi Arabia are now available from Istanbul.
  • Baggage allowance: 30kg Economy, 40kg Business Class.
  • Due to COVID-19 regulations, only 1 personal item will be allowed on board such as a small hand bag or a laptop.
  • Turkish Airlines recommends that passengers get to the airport 4 hours before their flight.

See requirements for entry into the Turkish Republic of Northern Cyprus

Departing From Flying To
Lagos UK, Canada
7 days a week
  • A COVID-19 test is not required for entry into the UK and Canada.
  • It is important to note that airlines such as British Airways and Virgin Atlantic are not permitted to enter the USA.

All passengers need:

Disclaimer:

By booking the selected flight with us, you confirm that you have checked that there are no travel restrictions (in both your country of departure and arrival) that may affect your booking and that you have satisfied yourself on behalf of all passengers in the booking that you can proceed with the booking. Please also check the entry requirements of your destination country, as a quarantine period or mandatory testing might be a requirement when flying from Nigeria.

Are you travelling out of Nigeria and need to get a COVID-19 test? Send us an email and we will assist you to book a COVID-19 test.

Flying into Nigeria? Your COVID-19 test must be done in one of the NCDC COVID-19 test laboratories

Yes, you should be notified by the airline directly. If you are not notified, please contact us immediately for further assistance.

This depends on certain factors:

  • If the airline cancelled the flight in response to COVID-19, airline penalty will be waived, however, passengers will pay the fare differences and admin fees (if any).
  • If it is a voluntary date change by the passenger and not necessitated by the airline, the passenger may pay an airline penalty, admin fee and fare difference (if any).

This depends on certain factors:

  • For tickets affected by flight cancellation in response to the pandemic, the ticket can remain open within the time frame communicated by the airlines.
  • For tickets not affected by flight cancellation in response to the pandemic, the rules of the ticket at the time of purchase applies.

If the refund request is made for a booking in response to the pandemic, then the rules of the ticket at the time of purchase apply.

This depends on the type of refund.

  • Excess payment, tickets not issued and erroneous transfers into our account can be refunded within 1-2 working days.
  • All other refunds take 8 - 12 weeks and can be significantly longer due to the pandemic.

This can only be determined by the Federal Government of Nigeria. We will keep you informed as we know more.

No, tickets are not transferable.

There is no fixed amount to pay. The amount to pay is dependent on the type of change passengers want to make.

Please contact us for further assistance.

  • If the request is made before 7pm on the same date the ticket was issued and our customer service agent is able to action the request, the ticket may be cancelled and a new booking done on the preferred airline with the same funds less any additional charges utilized if it is sufficient. If it is insufficient, passengers will be advised to pay the difference.
  • If the ticket was issued the previous day, it cannot be changed to another airline.

Contact us by email stating the error that was made on the ticket. We will see what can be done based on the airline’s policy.

Courtesy of covidentrycheck.com

See Covid-19 status and travel requirements by country

Disclaimer: Travelstart does not warrant that the information posted is correct. The link should be used as a guide only. Before booking any travel we recommend that you first check thregulations as published in your country of departure and arrival.

You further acknowledge that Travelstart operates as a reseller of flights and all content that appears on our website is sourced from a GDS (Global Distribution Service) or from the Airline Directly via an Application Programming Interface (API). Whilst every effort is made to ensure that systems are updated to take into account any travel restrictions that may exist at the time of booking, it may be possible that there is a delay in the GDS or Airline system updating to accommodate all travel restrictions that may be imposed. By booking the selected flight with us, you confirm that you have checked that there are no travel restrictions, in both your country of departure and arrival, that may affect your booking and that you have satisfied yourself on behalf of all travellers in the booking that you can proceed with the booking. Please also check the entry requirements of your destination country, as a quarantine period or testing might be a requirement when flying in from Nigeria.

Travelstart cannot be held liable for any operational changes, cancellations or consequential damages incurred by you, or any passenger in the booking, in the event that flights are not able to operate as planned, including any disruptions, cancellations or changes to planned schedules. Please note that in the event that a flight is disrupted or cancelled due to travel restrictions being imposed that each airline will have their own policy in this regard, which will apply to your booking.

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