Send Us Your Request

Please select your request from the dropdown list below and we will get back to you via email within 24-48 hours. It is easier and faster to use the contact form to get a response.

For URGENT date changes where the travel date is within 72 hours, please select the category: MAKE A DATE CHANGE FOR FLIGHT WITHIN 72 HOURS

To URGENTLY cancel your ticket where the travel date is within 72 hours, please select the category: CANCEL MY TICKET FOR FLIGHT WITHIN 72 HOURS

To confirm your quotation, select the category: CONFIRM DATE CHANGE QUOTE

To confirm you have made payment for your date change, please select the category: I’VE MADE PAYMENT FOR MY DATE CHANGE

To confirm you have made payment for your date change where the travel date is within 72 hours, please select the category: I’VE MADE PAYMENT FOR MY DATE CHANGE FOR A FLIGHT WITHIN 72 HOURS

All queries received within our working hours will be attended to via email within 24-48 hours. Otherwise, it will be handled the following day. For a faster response during working hours, please chat to us.

For Bookings Affected by COVID-19

Due to the rapidly changing events, if your flight is affected by COVID-19 we do not recommend that you rebook your new travel dates until the government and/or airline has confirmed the flight schedule. This is because any additional changes may come at an extra cost to you.