How can we help you?

Send us your query:

Drop your query in this contact form and we’ll be in touch with you shortly.

Visit our Travel Information Post Lockdown page for the latest travel regulations

Share Your Feedback

We love feedback - good and bad! If you want to pay us a compliment or you have an issue with our service, please let us know. We will do our best to try and sort it out for you. We aim to resolve complaints quickly and fairly with all our customers and affiliates.

To submit your feedback:

  • Email with the Travelstart booking reference number in the subject line
  • In the message section, please write a detailed explanation of the feedback or complaint. The more detailed information you provide the easier it is for us to solve your problem quickly
  • A member of the dispute resolution team will get back to you between Mondays and Fridays - 9am to 5pm

About Us

Travelstart is a leading online travel agency that helps today’s business and leisure travellers search, compare and book the best flight options with all your favourite airlines.

For more information about who we are, read here.

Get in Touch with Us

Chat to us:

You can now chat to our agents on WhatsApp. Click on the WhatsApp icon or add +27 82 328 6400 to your contact list.

This is a chat only service. WhatsApp call is unavailable and will not work.

Our agents are available:

  • Monday - Friday: 8am - 12am
  • Weekends & Public Holidays: 9am - 12am

You can now reach us on Call via:

Phone number: +234 (0) 201 280 0661
Phone number: +234 (0) 813 984 2222

Our agents are available:

  • Monday - Friday: 7am - 7pm
  • Weekends & Public Holidays: 9am - 5pm

Visit Us at Our Travel Experience Centers

Town Office Physical and Postal Address

    47 Allen Avenue
    Studio 24 building
    Allen, Ikeja
    Lagos, Nigeria

Open Hours:

  • Monday - Friday: 9am - 5pm
  • Saturday & Public Holidays: Closed

Airport Kiosk Physical and Postal Address

    Murtala Muhammed Airport 2
    (MMA2), Ikeja
    Lagos, Nigeria

Open Hours:

  • Monday - Friday: 8am - 6pm
  • Saturday & Public Holidays: 9am - 5pm

Frequently Asked Questions:

Why book with us
  • Bringing you the best fares from all airlines
  • Expert assistance from booking to departure
  • Online destinations for planning your travels
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